Updates
EKEDC Public Statement: Power Outages Affecting EKEDC Customers
The Punch, Saturday November 30th, 2013
EKO Electricity Distribution Company (EKEDC) wishes to advise our valued customers on the current power issues and intermittent
outages being experienced in the past few weeks.
Customers residing in the following EKEDC areas may be impacted by the outages; Agbara, Ajele, Apapa, Festac, Ibeju, Ijora, Islands,
Lekki, Mushin, Ojo and Orile.
The very epileptic power supply you have been experiencing lately is due largely to several system collapses on the National Grid.
As a result of these collapses, EKEDC like other distribution companies receives very limited power from the Grid for onward
distribution to our customers.
The Ministry of Power has already explained to the general public that the Grid collapse is itself partly due to disruptions in the
supply of natural gas required for electricity generation through vandalism.
We have been reliably informed that all efforts are being made to rectify the situation and we expect normal service to resume in
the quickest possible time.
All the above issues have led to a very significant drop in the power received by EKEDC to distribute to our esteemed customers
from an avery of 321MW two months ago to 195MW in November after our company WPG took over the management of EKEDC.
EKEDC regrets the inconvenience to our customers and we ask for your understanding over a situation that is totally
outside our control.
We restate that the new owners of the business are irrevocably committed to ushering in a new era of reliable power
supply in our areas of coverage.
At EKEDC, we take such service interruptions seriously and it is very unfortunate that our customers have had to be
inconvenienced in this way. Please be assured that we are taking the necessary steps to ensure the network is able to
receive power efficiently and deliver electricity to our customers, as soon as proper power has been restored.
We are also investigating other power sources that may alleviate power supply issues in the future.
As a precautionary measure during power outages, we recommend that customers disconnect all electrical appliances
when not in use to minimise the impact of sudden power surges once normal power has been restored.
We have established the following hotlines to handle enquiries from customers:
Customer Care Hotline Numbers:
Head Office: 08023193212, 08036146995, 08033144049, 08027012257
Agbara: 08067800648
Ajele: 08035054184
Apapa: 08023013763, 08138308411
Festac: 08023413928, 08037162995
Ibeju: 08023609523
Ijora: 08052026051
Islands: 08023392816
Lekki: 08032219673
Mushin: 08033570931
Ojo: 07036692069
Orile: 08033539789
Thank you for your patience and understanding and please work with us to ensure Lagos lights up.
Signed
MANAGEMENT
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